Return & Refund Policy
Return & Refund Policy
Website: https://infinityleadseo.uk
Business Name: Infinity Lead SEO
1. Overview
At Infinity Lead SEO, we provide digital marketing and SEO services. Due to the nature of digital services, our refund policy is outlined below.
By purchasing our services, you agree to this Return & Refund Policy.
2. Digital Services Policy
All services provided by Infinity Lead SEO are digital and performance-based services, including but not limited to:
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Search Engine Optimization (SEO)
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Local SEO
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Technical SEO
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Paid Ads Management
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Website Audits
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Lead Generation Services
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Marketing Consultations
Because these services involve time, expertise, and strategic work, they are generally non-returnable and non-refundable once work has commenced.
3. Refund Eligibility
Refunds may be considered only under the following conditions:
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Duplicate payment was made
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Billing error occurred
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Service has not yet started
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Written agreement includes refund clause
Refund requests must be submitted within 7 days of payment.
4. Non-Refundable Situations
Refunds will NOT be issued for:
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Dissatisfaction due to ranking fluctuations
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Changes in search engine algorithms
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Slow SEO results (SEO is a long-term strategy)
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Suspension of third-party accounts (Google, Meta, etc.)
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Completed consultations
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Completed audits or delivered reports
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Client failure to provide required access or materials
5. Subscription Services
For recurring services:
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You may cancel at any time with written notice.
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Cancellation stops future billing.
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Payments already processed are non-refundable.
6. Chargebacks & Disputes
If you initiate a chargeback without contacting us first:
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Services may be immediately suspended.
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We reserve the right to dispute fraudulent chargebacks.
We encourage clients to contact us directly to resolve billing issues.
7. Processing Approved Refunds
If a refund is approved:
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Refunds will be issued using the original payment method.
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Processing time may take 5–10 business days depending on the payment provider.
8. Contact Information
To request a refund or for billing inquiries, contact:
Infinity Lead SEO
Website: https://infinityleadseo.uk
Email: woopshipping@gmail.com
Phone: +212 603 120 540